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Why should you train your voice and communication skills?
The value for businesses and individuals to complete the training in; speaking clearly, delivering presentations with ease, ensuring communication within the workplace is open and effective is entirely individualised to the values and mission of the business or individual. It can include:
Miriam provide targeted and effective training to help you or your team members overcome nerves, achieve clear, confident and persuasive speech, grab the attention of your audience and get your message heard, understood and accepted.
With Say It Clearly, people achieve their goals and dreams by helping them find their voice and to use speech as a tool for them to conquer their fears and goals.
Investing in you and your team will save you time, energy and stress so you can spend more time focusing on business growth.
See your coaching and training options below, then get in touch for your free consultation.



Are you a high achiever? Someone who wants to excel in life? Wants to achieve their goals, ambitions and dreams in their life? This training is the mastery programme for such individuals. It is exclusive, high end excellence to help you climb to the top of your ladder, within your career and your life. This is especially for CEOs, Business Owners or Managers.
If you find some conversations challenging (that awkward conversation with the ineffective employee, dealing with personality problems, delivering bad news) OR if you need to be presenting at work but just hate public speaking OR if you want your workplace to be open and effective OR you want to be heard when you speak – whether at work or at home OR even if you have a great dream to stand up and speak publicly anywhere for any reason.
Then Say It Clearly can help you. It all starts with your goals and then strategy before perfect practise.
Over 6 sessions you will learn techniques of speaking with clarity, credibility and authority as well as developing your voice for successful public speaking events, interviews and presentations. We will cover:
Learning Content
Value For Investment
The value is priceless.


Programme 1
Effective Work Place Communication (Including Culturally Diverse Workplaces) – What’s tone got to do with it?
$760+GST
(INCLUDES ALL RESOURCES)
Effective work place communication can go awry especially in the day of emails and text speak; lack of punctuation and spelling. This training will show you ways to ensure your communication is effective and positive.
What does tone have to do with it? We carry our message with the tone of voice we use. Change in the tone of your voice can completely change the meaning of a sentence.
People who speak English as another language especially find it difficult to hear sarcasm in our tone and this can be detrimental for them understanding when we use it for humour or otherwise.
Learning Content
INVESTMENT FOR THIS FOUR HOUR WORKSHOP
(IT CAN BE BROKEN DOWN INTO 4 HOUR SESSIONS)
Programme 2
Speaking for Success – Pitches, Presentations & Public Speaking
$760+GST
(INCLUDES ALL RESOURCES)
Learn how to use your voice for the most effective person you can be. Your voice is a powerful tool you can train to use to your advantage. For all types of public speaking, presentations and meetings.
Training resources and materials to support learning are provided in a kit with all the strategies and techniques required to become the best speaker you can be. Online resources available to be utilised on a ‘when needed’ basis.
Learning Content
INVESTMENT FOR THIS FOUR HOUR WORKSHOP
(IT CAN BE BROKEN DOWN INTO 4 HOUR SESSIONS)
Programme 3
Customer Service Training – Who cares wins!
$470+GST
(INCLUDES ALL RESOURCES)
Customer service training for sales people, front of house and all those in organisations that have direct contact with customers or clients. Essential for front of house staff, phone sales and dealing with challenging customers.
Learning Content
INVESTMENT FOR THIS TWO HOUR WORKSHOP
Programme 4
Life’s a Pitch! – Introductions – that first crucial impression.
$480+GST
(INCLUDES ALL RESOURCES)
How to introduce yourself, keep the communications flowing and ‘spread the word’, in formal and informal networking situations.
Learning Content
As with all presentations, the first step is deciding on the objective and even with a one or two minute introduction, this step is crucial and often overlooked.
This two hour workshop proves to be fun as well as rewarding.
INVESTMENT FOR THIS TWO HOUR WORKSHOP
TRAINING OPTIONS 3
Training Manual EBook
NZD 19
Teach yourself how to speak clearly by purchasing the ebook Say It Clearly. A comprehensive guide to the seven aspects of voice development and articulation. The format is very clearly laid out with full explanations of the techniques for clear and confident speech with plenty of exercises to keep you going.
Purchase the Say It Clearly Corporate Training Manual OR Find Your Voice, Find Your Words Training Manual.
Online training for those who speak English as a second language
You can start learning to speak English clearly immediately! If you speak English as another language and feel your message gets lost in translation you can develop your speech and presentation skills and learn to articulate sounds and words clearly.
Testimonials
“I found Miriam’s training to be very thorough and a good mix of exercises and theory.The training package is comprehensive and includes written material which is good resource to refer to. Miriam has a very personable approach to presentation skills and clearly sets out areas where ‘work is required’ in a positive way.
I personally found the training was very helpful to my presentations and I continue to use the lessons learnt from her training.
I would strongly recommend her training to other organisations.”
“Tenei te mihi kia koa a Miriam McKenzie, I have the utmost respect for you .Your mentorship and guidance helped me achieve my goals with my final Degree year of studies.
Your business acumen and sheer passion in your work and the determination to share your knowledge to help others is inspiring. I learned so much from you and I feel this will be a lifetime of connection of a valued relationship.”
“Thank you so much for the skills you have sent me away to work on.For the first time in weeks I feel that I can go forth and cope.”
“I found ‘Say It Clearly’ through advertising on the Southland Chamber of Commerce. I contacted Miriam by e-mail, and she booked an appointment to meet. I was taking another English course, but the course was not helping improve myself. The first benefit that I identified in the “Say It Clearly” was that the training is focused on my gaps, customised to me.Miriam helped me to develop a Cover Letter and a CV based on Kiwi employer profile. And it makes all difference.
Besides that, Miriam is more than a teacher. She is a coach; she helps me to improve my English, my posture and how to approach the subjects during the interview. As well as look for job opportunities aligned with my background and knowledge.
After the training, I feel self-confident to attend interviews and was successful in winning a role in my career.”
“I think the booklet will be a very valuable tool as it has everything we talked about and more. Great to look back on and refresh. Excellent everyday strategies to take home and implement”
“Very easy to understand the steps to building resilience and minimise anxiety”
“My class have really enjoyed your speech programme. They like the continuity of the weekly focus. They have told me that they like trying out the ‘silly sentences’ and ask to link the sound to a blend of the week. If we miss it for a timetable change, they ask to do it later.I have a couple of kids who have quite severe speech issures and have used the programme at home and it has made a big difference in their improvement over the year. A lot of the class used the programme at school too and it was great how it reached the wider community.”
“The Say It Clearly programme is an effective tool for both teachers and students.The video clips are short bursts of knowledge that are specific to a speech sound which means that the programme can be catered to individual needs.
They give students direct assistance in helping with the correct production of speech sounds in isolation, within words and then sentences and along with the handouts help raise teacher’s knowledge in learning how to assist children to speak clearly”
“I feel stronger now after starting this course and I have learnt strategies to manage my anxiety and how to feel good about myself as a person and that I am worth something. I have also learnt that I don’t need to follow other people and copy them. I need to do things by myself instead of trying to please each other”.
“I know myself better than I used to. I have strategies to use to control my anxiety and other emotions. I also learn to use my assertive behaviour and tell my opinion in a positive matter to influence. I win, you win factor. I think boys would benefit from this i.e especially *BHS because they put girls in situations where I think that if they took this course the ‘situations’ could be much better”.
“As I was doing this course all I could think was, I wish certain people could hear these things and learn these and if they did there would be less conflict in their lives. I know myself better (personality). I know how to control situations with people so that I get the best outcome. I think this would benefit boys, help them learn ways to communicate, and it would benefit them in the future eg relationships and success with working with others as males lack these skills. Boys put girls under a lot of stress as they don’t fully understand how to communicate in ways that help both people”.
“I started the English course and I find it clear, precise and on the spot just like what I am looking for.
I feel like my pronunciation automatically goes back to the old one as it hasn’t solidly imprinted in my brain. By hearing and practising the exercises while being busy helps save time and helps with memorising for me as a busy mum. Kids can also learn and practice alongside me while they are playing quietly. I tried recording your exercises on my phone but it doesn’t sound good.”Masterclass – Excellence in English
9/10
Users reported better learning outcomes.
90%
Students Complete Course Successfully




